Are you being served?

I am a huge fan of HBO’s The Wire, and like The Sopranos before it, I was sad to see it end. While The Sopranos reminded me of a Greek tragedy, The Wire unfolded like a sprawling Dickens novel set in present day Baltimore, portraying its broken social, political and economic institutions with artful precision […]

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Acting as If

Here’s a puzzle: how do you become something if you’ve never been something? For example, how do I become a leader if I’ve never been a leader? The conventional answer is to study how to be a leader and then gradually learn as you go along. I teach leadership at the executive level, so I […]

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