Creating a System

Whenever I have worked with organizations that talk about being “stuck”, inevitably someone will come up with the unhelpful phrase, “We have to think outside the box”. This is like saying “we have to stop thinking along the lines of what is known and think along the lines of what is unknown”. How can we […]

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Acting as If

Here’s a puzzle: how do you become something if you’ve never been something? For example, how do I become a leader if I’ve never been a leader? The conventional answer is to study how to be a leader and then gradually learn as you go along. I teach leadership at the executive level, so I […]

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